Sterling Inn & Spa

The location was perfect for us, only a 10 minutes walk to Niagara Parkway and the falls. Our room was lovely, very clean and a comfortable bed, but also luxury touches. The breakfast tray was delivered at the exact time requested each day and was lovely and fresh, the staff were all so pleasant, making us feel very welcome including in the restaurant, where we ate on the Saturday night, our server was lovely and helpful. A great hotel, lovely staff, great service, great location - the perfect choice for our first visit to see Niagara Falls.

A staff member was at the registration desk when we arrived. Very helpful individual. Very polite and knowledgeable. Smiled and seemed happy that we were there. Some of the larger chain hotels aren’t even staffing registration desks anymore so this was a beautiful retro experience. The room was clean very spacious nicely decorated. The bed was comfy. The price of the room included breakfast in bed every morning. That was such a lovely experience. Whenever I needed the help of a staff member, they were always there with a smile. I was never made to feel like I was a burden to them even when I dropped the breakfast tray on my way to sit it outside of the room. It was quite a mess. The staff took care of it, and assured me that they knew it was an accident and not to worry about it.

The room was well-appointed, comfortable, and clean. The coffee bar in the lobby was a welcome addition. We could also use the pool at their sister hotel, which we appreciated at the end of a long day.

The Sterling Inn & Spa is a hidden Gem very close to the Niagra Falls strip, literally 2 short blocks over. It is spa-like whereas it is aeromatic with its own restaurant AG Cuisine. The food at the restaurant is a la cart style and pricey but Delicious. We received a complimentary upgrade to a King 👑 room with Jacuzzi, I think for my bday 🎈. This room is huge, romantic and pleasing to be in, meaning updated furniture and the bed was ridiculously comfortable.

Loved this hotel. Was a bit put off by the exterior but inside the hotel is lovely. Big room, large comfy bed, great power shower and we got upgraded to a room with a hot tub! We also loved the free healthy breakfast they bring to your room which we had in bed - yoghurt, granola, fruit, fresh juice, boiled egg and a croissant. Very easy walk to the falls and the main strip of bars and restaurants. Also had a lovely meal at the restaurant - we did the $29 bistro menu and the steak and Mocktail were delicious. Farm to table so everything was really fresh.